"I want to thank you for a very fine job. You and your crew has done everything just fine. Your men are on time, courteous and do a good job. Thank you."

​

Bridget J., Lake Forest, IL

 

 

 

"I want to thank you for taking the time to trouble-shoot with me over the phone before sending out your technician.  I had no idea that my thermostat had a battery.  Once I replaced it, my furnace turned right on!  I can't believe it was that easy or that you refused to charge me for your help.  "

​

Kathy A., Gurnee, IL

 

“I have been involved in management and ownership in the restaurant industry for over 25 years. In that time I have worked with and hired tens of dozens of service companies and contractors. I have never been more completely satisfied with a service company than I am with Pierson Heating & Cooling. In the last year, I have placed four calls to your company, three of them after hours. In all three of the after hours emergency calls, you returned my call very promptly, talked through the problem over the phone, and then had a technician here in less than an hour. The fourth call turned out to be a warranty call for my ice machine that required taking the unit back to your shop. The work was completed and the unit replaced in two days. And most important to point out, your technicians have all been professional, polite and efficient in their work. In this day of declining service standards, mediocre quality and apathetic attitudes, it is refreshing to work with a professional organization like your that takes pride in delivering the highest quality, service and value. Thank you and I look forward to working with you into the future.”

 

John, Subway